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PeterK

Did Not Receive September 2019 Energy Report

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PeterK

I normally receive the monthly Energy Reports without fail. But for September I didn't receive anything. Did anyone else experience this? There hasn't been any change to my email address and I check my spam carefully every day. I scanned the comments for the September Energy Report, but didn't see any mention of this by anyone else. Also, I just checked my Account Settings and my email address is shown correctly.

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petra

@PeterK I experienced a delay, the Energy Report e-mail arrived around 6 hours after it was officially sent out. I found it very odd too, reading all the responses from people, but not have gotten an e-mail.

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Janet

If you've checked your profile and know that you're supposed to receive something via email on a regular basis -- but you didn't -- then please open a support ticket. 

 

Otherwise your issue will get lost in the churn of activity here on TLE. 

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