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Troy

UPDATE: BACKLOG IS ALL SCHEDULED!

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Becca the Student

Huzzah!! Good to have you back, Troy! So glad to hear the energy and joy in your writing voice again. 🙂

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JohnM

Yay!   Thank you for the update!!!

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Crystal

Awesome Pawesome! This is great news. Keep on taking good care of yourself; you and TLE are a treasure. Doesn’t it feel good to feel better!

Edited by Crystal
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Janet

The Session Tracker calendar is updated manually. The absence of a session on the Session Tracker doesn't mean it isn't there. If there is nothing on the the calendar surrounding the date of your session, likely it just hasn't been updated yet. However, if there are sessions displayed on the calendar past the date of your missing one, that's cause to open a support ticket to find out whether the calendar was flubbed or the session was lost.

 

As Troy indicated in his message above: if you had a session booked in the past few months that you did not receive, nor did you receive an update from him regarding how it has been rescheduled, then please make sure you have an open ticket for that session.

 

There is NO need to create a new ticket if you already have one open for a specific session; you can update the existing ticket with your comments or questions. It does help to have a separate ticket for each outstanding session. 

 

Please be patient with responses to tickets. They are managed by volunteers (i.e., mostly me) who have their own issues to deal with. Trust that by opening a ticket it WILL be seen, and it WILL ultimately get a response. 

 

1 hour ago, MichaelS said:

I wrote a ticket for MS email 0428 and I tried to rebook but my rebook isn’t showing in the session tracker.

There are a number of people, including myself, who chose to rebook rather than wait for a session to be completed via backlog. If your rebooked session does not show up on the Session Tracker calendar but other sessions appear on the calendar around the date of your own, you should update your existing ticket with this news. If you do not have an existing ticket, I suggest that you open one. It makes it easier for me to find people with whom I had that ticket-based conversation about rebooking. 

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Jeroen

Thank you, Troy for rescheduling the sessions and for all you do, and Janet for all the work you put into helping us with the support tickets.

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Connie Stansell-Foy

Thank you, @Troy! I received my email about my rescheduled reading, and I'm eagerly looking forward to it. So happy to hear that you are feeling yourself again!

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Susan A Flow

Thanks Troy!     I've so missed hearing from Michael.

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