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Missing transcripts


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Katja

Hello! I would like to say, that I haven´t receive transcripts of sessions, of course I opened support tickets and asked for them. No idea, what is the problem with sending transcripts after the session. It is quite frustrating to wait and ask for the transcript. I suggest to copy and paste texts during sessions or take a screenshot, if you want to secure your session, because it seems that sending a transcript is not guaranteed. Beyond this problem I want say that Troy is doing excellent work and I have been grateful for every session I had. They have helped me a lot. 

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